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Privacy Policy
Live101 is committed to protecting the privacy of our users. This Privacy Policy ("Policy") describes how we collect, use, and disclose information in connection with the services provided through our platform.

COLLECTION OF INFORMATION

Live101 collects personal information from Artists, Businesses, and Users, such as name, email address, phone number, and billing information when they register for an account or use our services. We may also collect non-personal information such as IP address, browser type, and operating system.

1.1 Artist

1.1.1 As an Artist, you understand and agree that we may collect and use your personal information, including but not limited to your name, email address, phone number, and payment information, to facilitate your bookings and payment for your services.

1.1.2 We may also collect information about your performance history, genre, and location for promotional and marketing purposes.

1.2 Businesses

1.2.1 As a Business, you understand and agree that we may collect and use your personal information, including but not limited to your name, email address, phone number, and billing information, to facilitate your bookings and payment for Artist services.

1.2.2 We may also collect information about your event or venue location, size, and type for promotional and marketing purposes.

1.3. Users

1.3.1 As a User, you understand and agree that we may collect and use your personal information, including but not limited to your name, email address, phone number, and payment information, to facilitate your bookings and payment for Artist services.

1.3.2 We may also collect information about your event or venue location, size, and type for promotional and marketing purposes.

USE OF INFORMATION

Live101 may use the personal and non-personal information collected from Artists, Businesses, and Users in the following ways:

2.1 To provide and improve our services: We may use the information to administer your account, process payments, and provide customer support. We may also use the information to improve our services, such as by analyzing usage patterns and identifying areas for improvement.

2.2 To communicate with you: We may use the information to send you important notices, such as updates to our Terms and Conditions or Privacy Policy, or to respond to your inquiries and requests.

2.3 To personalize your experience: We may use the information to personalize your experience on the Live101 platform, such as by recommending Artists that may be of interest to you based on your previous bookings or preferences.

2.4 To comply with legal obligations: We may use the information to comply with applicable laws and regulations, including those related to taxation, money laundering, and fraud prevention.

DISCLOSURE OF INFORMATION

3.1 We may disclose your personal information to third-party service providers, including but not limited to payment processors, analytics providers, and marketing partners, who assist us in operating and improving our platform and services. These third-party service providers may have access to your personal information only for the purpose of providing the services requested by Live101 and are bound by confidentiality and data protection obligations.

3.2 We may also disclose your personal information to law enforcement or government entities when required by law or to protect our legal rights, including but not limited to responding to court orders, subpoenas, or other legal processes.

3.3 In the event of a merger, acquisition, or sale of assets, we may transfer your personal information to the acquiring entity or third party involved in the transaction. We will provide notice to you if your personal information will be subject to a different privacy policy as a result of the transaction.

3.4 We may also share aggregated or anonymized information with third parties for research, marketing, or other purposes. This information does not identify individual users and cannot be linked back to you.

3.5 By using our platform and services, you consent to the disclosure of your personal information as described in this Policy.

COOKIES

4.1 We use cookies and similar technologies to collect information about your use of our website and services. You can control the use of cookies through your browser settings.

4.2 However, please note that disabling cookies may limit your ability to use certain features of our website and services.
SECURITY

5.1 We take reasonable measures to protect the security of your information, but no method of transmission over the Internet or method of electronic storage is 100% secure. We use industry-standard security measures, such as encryption and firewalls, to protect your information from unauthorized access, disclosure, alteration, and destruction.

5.2 We also regularly review and update our security practices and procedures to ensure that your information is protected. However, we cannot guarantee the security of your information, and we are not responsible for unauthorized access to or disclosure of your information caused by factors beyond our control, such as hacking or other malicious attacks.

5.3 In the event of a data breach or other unauthorized access to your information, we will notify you as required by applicable law and take all necessary steps to mitigate the effects of the breach.

5.4 We also require our employees and third-party service providers who have access to your information to comply with strict confidentiality and security requirements.

USER-GENERATED CONTENT

6.1 Live101 may allow users, including Artists and Businesses, to generate and share content on the platform, such as reviews, ratings, videos, and comments.

6.2 By submitting user-generated content, you agree that Live101 may use and display your content on the platform and in promotional materials.

6.3 Furthermore, you grant Live101 a non-exclusive, royalty-free, perpetual, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your content worldwide in any media.

THIRD-PARTY LINKS

Live101 may include links to third-party websites or services on our platform. We are not responsible for the privacy practices or content of these third-party sites and encourage you to read their privacy policies before providing any personal information.

DATA RETENTION

Live101 will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your personal information will be securely deleted or anonymized.

YOUR RIGHTS

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. If you wish to exercise any of these rights, please contact us using the information provided at the end of this Policy.

CHANGES TO THIS POLICY

We may update this Policy from time to time to reflect changes in our privacy practices or legal obligations. We will notify you of any material changes to this Policy by posting the updated Policy on our website or by other means as required by law. We encourage you to periodically review this Policy to stay informed about our privacy practices.

CONTACT US

If you have any questions or concerns about this Policy, please contact us at
Contact - 02047170101
Email - info@live101.in
Address - Mumbai- 7TH FLOOR B WING, Dhanashree Heights,BUILDING NO. 42, UNIT NO 705/706, AzadNagar, Off Veera Desai Road, Andheri (West), Mumbai - 400053. (India).
Delhi: 204, 2nd Floor D-mall, Netaji Subhash Place, Pitampura, New Delhi-110034. (India)

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